Maintenance Log Page - Fields
The following table provides descriptions of the fields on the Maintenance Log pages.
Field |
Description |
After | The new value of the field that was changed. |
Before | The value of the field before it was changed. |
Date | The date the change was made. |
Field | The name of the field that was changed. |
Product Used | The product code for the product used by the subscriber
who made the change or the Customer Care page used by the associate who
made the change.
Note: This column only appears on the Payee, Payment, and Recurring Model maintenance logs. |
Time | The time the change was made. |
User ID | The identification code of the CSR, subscriber, or batch process initiating the change. |
User Name/Requestor | The name of the CSR or subscriber initiating the change. If the change is made for a subscriber using WebPay for Small Business v3.2 or later, the requestor name appears. |